By Abschleppdienst Altun, Bremen. Last updated:
In short
Hazard lights on, roll onto the hard shoulder, put on your hi-vis vest and get behind the crash barrier. Only set up the warning triangle if it is safe to do so, and only then call for help.
1. Roll onto the hard shoulder
Switch on your hazard lights straight away and let the car roll as far to the right as possible, onto the hard shoulder or into an emergency refuge area. Turn the wheels to the right. At night, leave your sidelights on.
2. Hi-vis vest on and get out
Put on your hi-vis vest before you get out. Get out on the passenger side, away from the traffic. All passengers go behind the crash barrier and stay there.
3. Set up the warning triangle
On the motorway, the warning triangle should be at least 150 metres behind the car. To do this, walk along behind the crash barrier and carry it visibly in front of you. If that is too dangerous, skip it. The arrows on the marker posts also show you the way to the nearest emergency telephone.
4. Call for help
Only when you are standing safely do you pick up the phone. These details help us:
- Motorway number and direction of travel
- Last exit and nearest kilometre marker
- The vehicle and what has happened
- Or simply: your location via WhatsApp
Breakdown on the A27 between Bremen and Bremerhaven
The A27 runs from the Bremer Kreuz past Bremen via Ihlpohl and Schwanewede to Bremerhaven. Make a note of your direction of travel and the last junction, for example Bremen-Vahr, Ihlpohl or Bremerhaven-Wulsdorf. That, or a WhatsApp location, is enough for us.
When to call 110 or 112
Call 112 if anyone is injured or there is a fire, and 110 if your car is endangering traffic and you can’t secure it. This always takes priority. In such cases the police can also commission the towing company.